The JCC is thrilled to welcome Geena Ghimire, our new System Support Specialist! Geena recently moved to Baltimore and is excited to be a member of the JCC support team. While you may have not met Geena personally, chances are that if you’ve had any type of technical issue with the My J app, Geena has had a hand in resolving the problem. Learn more about Geena below.
What excites you about working at the JCC? How did you get your job?
The people and community of the JCC. Everyone that I have come across and met in the past couple of months of working here has radiated such a welcoming, helpful, and kind energy. I came across a job posting here at JCC Baltimore and applied through LinkedIn, and after a great interview experience with the team, I just knew it would be a great fit for me.
Can you describe what a typical day is like for you?
I get to do what I really enjoy – working with people, providing support to our internal salesforce users, and troubleshooting system issues for our community members. Since I am still new to the role, I spend a lot of time learning and exploring new things within salesforce. Every day, I am able to learn something new and exciting. I am also working to understand and improve our internal team’s user experience with salesforce as well as help everyone grow their salesforce skill set.
What is your favorite thing to do when you’re not working?
I enjoy baking, spending time in nature, traveling to new places, spontaneous road trips, and watching documentaries.
What is your greatest accomplishment?
Moving to Baltimore, Maryland, as it is the first time, I moved out of the state I grew up in. I pushed myself out of my comfort zone and I am so glad that I did, as Baltimore has a mix of everything, so I am really enjoying it so far.
What is one thing about you that few people know?
I don’t know how to ride a bike but I am hoping to change that this year so I can join in and experience new things.